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Return Trip One Way
2 to 11 years
0 to 23 months
Maximum amount of passengers (adults plus children) must be less than or equal to 9. Please adjust the search, or click on the link for more than 9 passengers.
For more than 9 passengers, click here.
The reservation code consists of 6 alphanumeric characters (letters and numbers). It may be found in the email confirming your reservation or on your ticket print-out. For example: 3OTCHJ.
The electronic ticket number (E-ticket) is a thirteen digit numeric code for the reservation or printed on the physical ticket. For example: 247 7025311697
Your loyalty program account number shown on your card.
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The passenger must show up at the Avianca Brasil at the airport - carry the electronic ticket and documentation according to the nature of the trip service desk - to check-in in:
Upon determination by the National Civil Aviation Agency (ANAC), by the RBAC n ° 108, of November 8, 2012 as of May 7, 2013, all passengers who embark at Brazilian airports shall present to the airline official the Identification document, with photo, at the gate of the aircraft.
Our staff will check the document with the boarding pass to ensure that the passenger who accesses the aircraft is in fact the one identified on the card.
Passengers who check in without baggage or with only hand luggage over the Internet and in totem totes must show up directly at the gate in:
Important! Passengers with flights to / from the United States, even though they have checked in electronically, must show up at the service desk to pick up their boarding pass 2 hours in advance of the scheduled time of departure.
For more information, please contact us through our Sales Center at 4004-4040 (major capitals) and 0300-789-8160 (other locations).
In cases of delay and cancellation of the flight, the passenger who attends for boarding is entitled to material assistance, which involves communication, food and accommodation.
These measures aim to minimize the discomfort of passengers while waiting for their flight, to meet their immediate needs.
The assistance is offered gradually by the airline according to the waiting time, counted from the moment in which there was the delay, cancellation or preterition of embarkation, as shown below:
If the delay is more than 4 hours (or the company already has an estimate that the flight will delay this time), there is a flight cancellation or pre-boarding, the airline must offer the passenger, in addition to the material assistance, rearrangement options Or refund.
As stated in the Brazilian Aeronautics Code, delays of less than 4 hours are within technical tolerance, since air services are subject to uncontrollable factors such as adverse weather conditions, air traffic congestion and unscheduled aircraft maintenance.
The official Avianca Brasil application has a free download from online stores for mobile devices that use operating systems Android and iOS. Download now!