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Return Trip One Way
2 to 11 years
0 to 23 months
Maximum amount of passengers (adults plus children) must be less than or equal to 9. Please adjust the search, or click on the link for more than 9 passengers.
For more than 9 passengers, click here.
The reservation code consists of 6 alphanumeric characters (letters and numbers). It may be found in the email confirming your reservation or on your ticket print-out. For example: 3OTCHJ.
The electronic ticket number (E-ticket) is a thirteen digit numeric code for the reservation or printed on the physical ticket. For example: 247 7025311697
Your loyalty program account number shown on your card.
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Welcome to www.avianca.com.br, the website of the airline Oceanair Linhas Aéreas S.A. ("Avianca Brasil"), a company incorporated and existing under the laws of Brazil, doing business as "Avianca".
For the purposes of the information herein, "User" shall be understood as any person that visits www.avianca.com.br. Through this web page, the User shall be able to access the websites www.pontosamigo.com.br and www.blog.avianca.com.br, which may contain terms and conditions that are applicable to the products and services presented therein.
The information included in www.avianca.com.br has been prepared for the purposes of informing the User about Avianca Brasil, as well as the products and services that are offered by Avianca Brasil over the Internet.
In case of any errors, due to unsuitability, lack of clarity or the expiration of the validity terms for the information, or if there are any questions about the information disclosed herein, we gratefully ask the User to send a message to firstname.lastname@example.org.
On some occasions, www.avianca.com.br may contain references to websites or links, other than those mentioned above, such as websites of third parties, not associated with Avianca Brasil (“Linked Sites”). In such case, Avianca Brasil is not responsible for the information, nor the goods and/or services offered on such Linked Sites. All links have the sole purpose of providing the User with more information about existing services in the market, that we believe can be useful but do not entail any commercial offer of such services by Avianca Brasil. If User hires the services or purchases the products offered on the Linked Sites, Avianca Brasil will have no responsibility towards the User.
All of the services and products described, offered or sold at www.avianca.com.br are subject to applicable regulations according to their nature and to the terms and conditions, including usage conditions and restrictions, established by Avianca Brasil or by the companies that provide them and are under the rules applicable in the countries where Avianca Brasil operates. In particular, the air transportation services are subject to Avianca Brasil’s Contract of Transportation, which is available to the User at www.avianca.com.br, for reference purposes.
Avianca Brasil reserves the right to change the access and usage conditions of www.avianca.com.br at any moment, without prior notice, as well as to modify or remove products and services offered on such website, and remove the links to third-party products and services.
Avianca Brasil may offer special rates and conditions for the acquisition of products and services exclusively through www.avianca.com.br. All published rates are subject to changes, without prior notice.
Avianca Brasil do not guarantee the validity of any rate as long as the purchase has not been confirmed via e-mail, after the issuing bank and/or credit card franchise has accepted and confirmed the validity of the transaction.
If there are any promotional rates and special conditions for products and services, offered exclusively in www.avianca.com.br, these promotional rates and special conditions shall be valid for the term stated in the promotional offer and shall be mandatory after their expiration only with respect to the Users that have acquired the products and services encompassed by the promotional offer. Avianca Brasil reserves the right to withdraw these offers from the public at any time.
IMPORTANT: The products and services offered on www.avianca.com.br may only be acquired by persons of legal age, according to applicable regulations. Children and adolescents who are minors may be users of the products and services we offer, as long as they act through or are duly authorized by their parents or legal representatives.
A. Free nature of access and usage of www.avianca.com.br
Access to www.avianca.com.br is free for the User. Notwithstanding the foregoing, the use of some of the services, such as the purchase of a ticket, may only be done via the User's subscription or registration, as stated at the moment in which they wish to access these services.
Avianca Brasil reserves the right to suspend and/or terminate the access to www.avianca.com.br at any moment and without prior notice. When reasonably possible, Avianca Brasil shall give prior notice about the termination or suspension of the access to www.avianca.com.br. For an optimum navigation and user experience the suggested browsers are:
B. Obligation to make proper use of www.avianca.com.br and the products and services offered.
The User commits to using this website and the products and services offered herein in accordance with the law, decency and good customs, and with the General Access and Usage Conditions of www.avianca.com.br.
The User shall be held responsible for damages and losses that may be incurred by Avianca Brasil or any third party due to the improper use of www.avianca.com.br and the information contained therein. The following list includes but is not limited to activities considered as improper use:
Avianca Brasil reserves the right to deny or remove access to www.avianca.com.br and/or the services and products offered therein, at any moment and without the need for prior notice, to Users that do not comply with the conditions established therein or particular applicable conditions.
C. Methods of Payment
The methods of payment authorized on www.avianca.com.br for the acquisition of our products and services are subject to compliance with credit card sales security standards in a remote sales channel under the PCI DSS standard (Payment Card Industry Data Security Standards). Avianca Brasil reserves the right to modify and/or replace these methods of payment at any moment and at its sole discretion, without prior notice.
For transactions made on www.avianca.com.br, Avianca Brasil uses electronic data transfer and encryption protocols and security certificates issued by recognized certification authorities in the market such as COMODORO RSA organization Validation Secure Server CA. We have a secure server under the SSL (Secure Socket Layer) protocol so that the information that is received is transmitted encrypted to ensure its protection.
In order to verify that they are in a protected environment, the Users must ensure that a letter "s" appears in the navigation bar "https"://.
Users can also see the details of our in-person and online payment methods through this site.
1. Exclusion from guarantees and responsibilities for the technical suitability of the services rendered by The Airlines through the website: www.avianca.com.br
The services rendered throughwww.avianca.com.br are not guaranteed to be free of viruses or other elements that may cause alterations in the User's information system (software and hardware, or electronic documents and files stored therein) and therefore Avianca Brasil does not assume any liability for damages and losses to the User, of any nature, that may arise from such events. The User shall take precautions to protect their information system.
Avianca Brasil shall use hardware, software and telecommunications technologies available on the market, to seek to ensure the integrity and availability of the information supplied by Avianca Brasil and the User. Likewise, electronic data encryption and transfer protocols that are recognized in the market as safe, shall also be used.
Avianca Brasil does not guarantee the availability and continuity of the uninterrupted operation of www.avianca.com.br. When reasonably possible, Avianca Brasil shall notify interruptions in the operation of said web site ahead of time.
Avianca Brasil does not assume any liability whatsoever for the lack of availability or operational continuity of www.avianca.com.br.
2. Exclusion of guarantees and liability for offer or sale of services by third parties through www.avianca.com.br
In some cases, in order to facilitate the acquisition of products and services by the User that may be complementary to the products and services offered by Avianca Brasil or in order to offer them other types of commercial transactions, Avianca Brazil may allow third parties using www.avianca.com.br to offer or sell their own products and services. In these cases, Avianca Brasil does not guarantee the technical suitability, accuracy, suitability, currency and usefulness of the information and online services offered and rendered by such third parties nor does Avianca Brazil assume liability on behalf of them. Avianca Brasil will take reasonable care to select and authorize third parties to use the www.avianca.com.br website for offering and selling their services, which shall be done under the terms and conditions established by such third parties and without compromising the responsibility of Avianca Brasil.
3. Exclusion of guarantees and liability for the services and content hosted outside www.avianca.com.br.
The website www.avianca.com.br provides the User with technical link devices (such as links, banners, buttons, directories and search tools) that allow access to other website belonging to, or handled by third parties ("Linked Sites").
The installation of Linked Sites is done for the sole purpose of facilitating the User with the search and the access to the information available on the Internet. This possibility of accessing Linked Sites does not constitute an offer by Avianca Brasil to render the services offered by such sites directly or through representation by third parties. Avianca Brasil also does not control, approve or monitor, or assume the products, services, content, information, data, files and any other type of material on said Linked Sites as its own.
Avianca Brasil does not guarantee the technical suitability, accuracy, sufficiency, currency and usefulness of the information nor does it assumes any type of liability for damages and losses of any kind due to:
4. Exclusion of guarantees and liability for the use given by the User of the website www.avianca.com.br and its services and content
Avianca Brasil does not control, nor assume any obligations to control the User in his/her use of www.avianca.com.br and the services and content provided therein.
Avianca Brasil does not verify, nor does it assume the obligation to verify, the identity of the User, the veracity, validity, suitability and authenticity of the data that the User provides about his or herself and therefore is excluded from any liability for damages and losses of any kind that may be due to the use of the services, undue use of passwords and the use of content by the User, or that may be due to the lack of veracity, validity, suitability or authenticity of the information that the Users provides about themselves and particularly, although not exclusively, for the damages and losses of any kind that may be due to identity theft by third parties carried out by the User in any kind of communication made through www.avianca.com.br.
All of the rights to the content of www.avianca.com.br and the websites, including, without being limited to, the design, banners, forms, graphic texts, symbols, brands, slogans, commercial names, commercial markings, logos, icons, images, audio and video files, and software (in general the content) and other elements that comprise the website, are the property of or duly licensed to Avianca Brasil and/or their content providers, as well as the designs that appear on this website owned by companies related to Avianca Brasil. The conditions established herein shall also be regulated by the international laws on intellectual property.
All of the software used on the websites is the property of (or duly licensed to) Avianca Brasil and/or its software suppliers and can be used as a tool for purchases and/or communications, or as a source of information. The User may not use the information found onwww.avianca.com.br for commercial purposes other than those relating to the knowledge and/or acquisition of products and services. Any other use, including the reproduction, modification, copy, publication, distribution and/or transmission, be it partial or in full, of the content in www.avianca.com.br and/or the Websites, is strictly prohibited.
Using framing techniques to introduce any commercial brand, logo or other information, be it protected or not by copyright (including images, text, page designs or formats) is also prohibited without the corresponding prior consent in writing by Avianca Brasil. The use of meta tags is not permitted, nor is the use of any other "hidden text" that uses the names or registered brands of Avianca Brasil without prior written consent.
It is also prohibited to directly making others, or prompting, helping or authorizing anyone to reverse engineer, decompile, disassemble or carry out any other software manipulation of the websites, partially or in full, as well as creating work derived from or on software of Avianca Brasil or third parties used by them.
Procedure in the case of violating intellectual property rights
In case any User or third party considers that any content introduced into www.avianca.com.br or on the websites they link to entails the violation of their intellectual property rights, they must send communication to Avianca Brasil with the following information:
These notifications must be sent to:
The access and use conditions established herein and the conflicts that may arise regarding their interpretation, use, scope and termination are governed by Brazilian law, without prejudice to the special regulations on the matter that may be applicable exclusively in each applicable jurisdiction and any dispute arising from such access and use conditions shall be submitted to the non-exclusive jurisdiction of Brazilian Courts.
Date of last published revision: Mar 31, 2017.